1. Terms and Conditions

1.1 Introduction:
Welcome to Darululoom Quadria (https://darululoomquadria.com). By accessing or using this website, you agree to comply with these Terms and Conditions. If you do not agree, please do not use the website.

1.2 Eligibility:

  • You must be at least 18 years old or have parental consent to use this website.

  • By placing an order, you confirm that you have the legal authority to enter into a contract.

1.3 Products and Pricing:

  • We sell Islamic books covering topics such as Qur’an, Hadith, Tafsir, Fiqh, Seerah, and Islamic teachings.

  • Prices listed on the website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • We reserve the right to change prices or discontinue products without prior notice.

1.4 Orders and Payments:

  • All orders are subject to availability and payment confirmation.

  • Payments are processed through secure payment gateways to protect your financial information.

  • Once you place an order, you will receive an email confirmation with the order details.

1.5 Cancellations:

  • You can request to cancel your order within 12 hours of placing it by emailing azharighorthamba@gmail.com

  • Orders that have been shipped cannot be canceled.

  • Refunds for cancellations will be processed to your original payment method.

1.6 Intellectual Property:

  • All content, images, logos, and text on the website are the property of Darululoom Quadria.

  • Unauthorized use or reproduction of our content is strictly prohibited.

1.7 Governing Law:

  • These Terms and Conditions are governed by the laws of India.

  • Any disputes will be resolved under the jurisdiction of the courts in [India].

✅ 2. Privacy Policy

2.1 Information We Collect:

  • Personal Information: When you place an order, we collect your name, email, phone number, billing address, and shipping address.

  • Payment Information: We process payments through secure gateways but do not store your payment details.

  • Website Usage Data: We may collect non-personal information through cookies and analytics tools, such as IP addresses and browsing behavior.

2.2 How We Use Your Information:

  • To process and deliver your orders.

  • To communicate with you regarding your purchases.

  • To send promotional emails and offers (only if you opt-in).

  • To improve our website performance and customer experience.

2.3 Data Protection:

  • We implement industry-standard security measures to protect your personal data.

  • Your data is never sold, rented, or shared with third parties.

2.4 Cookies:

  • Our website uses cookies to improve your browsing experience and remember your preferences.

  • You can manage or disable cookies through your browser settings.

2.5 Third-Party Links:

  • Our website may contain links to third-party websites. We are not responsible for their privacy practices.

2.6 Your Rights:

  • You can access, modify, or request deletion of your personal information by contacting us.

  • You can unsubscribe from promotional emails at any time.

3. Return and Refund Policy

3.1 Return Eligibility:

  • You can return books only if they are:

    • Damaged or defective upon arrival.

    • Incorrect items shipped.

  • Books must be returned in their original condition, with no marks or damages.

  • Damaged and defective products replacement/Exchange will be delivered with in 5-7 business days.

3.2 Return Process:

  • To initiate a return, email us at azharighorthamba@gmail.com with:

    • Your order number.

    • Clear photos of the book showing the defect or damage.

  • Returns must be made within 7 days of receiving the order.

  • We will provide you with return shipping instructions once your return is approved.

3.3 Refund Policy:

  • Refunds are processed within 7-10 business days after we receive the returned book.

  • Refunds will be credited to the original payment method within 10-12 working days.

  • Shipping fees are non-refundable unless the return is due to our error.

3.4 Non-Returnable Items:

  • Books with signs of usage, wear, or damage caused by the customer.

  • Items purchased during clearance sales or promotional offers.

4. Shipping Policy

4.1 Shipping Coverage:

  • We ship across India.

  • For international shipping inquiries, please contact us at azharighorthamba@gmail.com .

4.2 Shipping Charges:

  • Standard shipping charges apply based on your delivery location.

  • Orders above a specific value may qualify for free shipping (based on promotions).

4.3 Delivery Time:

  • Standard Delivery: 4-7 business days.

  • Remote Locations: 7-15 business days.

  • Delivery times may vary due to public holidays, weather conditions, or transportation issues.
    Owner – MD MURTAZA HUSSAIN
    Email – azharighorthamba@gmail.com
    Phone Number –     8340564446

    Address: Ghorthambha, Giridih Jharkhand, (825418)



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